The short answer
We are an SEO agency working with Sunnybank Hills businesses on month to month terms, with the technical, content, local and link work done by our own 32 staff. Reporting shows enquiries and where they came from. Rated 4.9 from 96 reviews, with our office a short drive away at Pallara.
People do not stumble into Sunnybank Hills, they drive here on purpose
The precinct around Sunnybank Hills Shoppingtown and Market Square is a destination. On a Saturday the car parks fill with people who left Springfield, Carindale or the Redlands forty minutes earlier for one restaurant, one grocer or one appointment. The retail, food, property and professional businesses along Compton Road and Pinelands Road trade into a catchment covering most of southern Brisbane, not just the streets around Runcorn, Calamvale, Stretton and Robertson.
That should change how you buy SEO, and most agencies quoting on this suburb have not noticed it. Compare a strip where the hairdresser serves the three streets behind her. Same map pack, different problem entirely. One competes to be the closest option. The other competes to be the reason someone gets in the car.
The three kilometre radius is the wrong unit of measurement
Local map results rank on relevance, prominence and distance, and distance is measured from the person searching, not from you. Someone in Carindale typing "yum cha near me" gets Carindale results. You will never appear there, and any agency saying otherwise is either lying or does not know.
What you can win is the search that happens before they leave home, and it almost never contains your suburb. It looks like "best hot pot brisbane" or "asian grocery brisbane southside". Category plus city, or category plus region. It also includes the precinct name itself, which works like a brand here, and your own business name once somebody has been told about you.
So the plan should be roughly half terms with the suburb in them and half without. If an agency hands you a keyword list where every line reads service plus Sunnybank Hills, they have priced a three kilometre business and you are not one.
Then measure it properly. A single reported position comes from one pin and tells you very little. Ask for a grid across the catchment, and put a postcode field on your enquiry form. After a month you will know how far people travel instead of guessing.
Six questions worth asking us, and everyone else you shortlist
Which target keywords do not contain the suburb name, and why those.
The answer shows whether they understand the catchment or ran your suburb through a template.
Show me a rank grid rather than a position.
Then ask what happens five kilometres out, and what they plan to do about it.
How would you find out where my enquiries come from now.
A good answer involves call tracking, a form field and your own records. A weak answer involves a tool.
Who writes the content and where do they sit.
Ours are our own staff. Plenty of agencies price for in house and deliver contractors, which is fine when disclosed and a problem when it is not.
What do I own if I leave.
Content, pages, profile access and analytics history should be yours, in your name, transferring on request.
What would you fix first, before I pay anything.
Anyone unwilling to name one thing has not looked at your site.
Red flags going the other way: a guarantee of position one, a twelve month lock in, rankings only reporting, and any mention of a private network of sites they can place links on. That last one is the fastest way to spend money on something Google is built to discount.
Nearby suburbs we take on
SEO agency work in Runcorn, Calamvale, Stretton, Kuraby and across Brisbane, plus Sunnybank and Robertson. Want the work explained rather than the agency compared? That is SEO in Sunnybank Hills. The wider account sits on marketing agency in Sunnybank Hills.
Already holding a proposal from someone else? Send it over and we will tell you what it leaves out.
How an account actually runs
Audit before the pitch
We read the site, the profile and the query data, then say whether we can help and where.
A plan with counts in it
How many pages, which technical fixes, how many links, who does what, by when.
Delivery you can see
You get the work log as it happens rather than a summary at month end.
A review call, not a PDF
Your account manager walks you through enquiries and what did not work.
What is different about working with us
32 people in house, nothing subcontracted.
Your writer, developer and search lead sit in the same office, and you can have any of their names.
One account manager on one number.
Not a shared inbox, and not a new contact every quarter. 96 clients have rated us 4.9.
We are close enough to be useful.
Our office is at 1 Cheshire Street, Pallara, a short drive away. Search for an agency near you and you may see us in the map results, which is the same mechanic we would be working on for you.
"We have been burned by an agency before."
Most people we speak to have, and it is usually the same story: attentive during the sale, quiet after. That is why the retainer is month to month and the audit happens before you pay anything.