The short answer
Find the problem closest to yours below. Every guide opens with a quick answer, then gives the checks in order with where to click in Ads Manager, Events Manager or your business portfolio. If you want it handled for you, our Meta Ads team can take a look.
Costs and getting started
- How much do Facebook ads cost in Australia?: What Facebook and Instagram ads cost Australian businesses: how Meta charges, starting budgets, cost per lead, GST and your ABN.
- Should I boost my Facebook post or use Ads Manager?: When boosting a Facebook post is fine, when it wastes money, and when to use Ads Manager instead.
Account problems and access
- My Facebook ad account was disabled or restricted. How do I get it back?: Why Meta disables or restricts ad accounts, how to request a review in Account Quality, and what to do first if your account was hacked.
- Locked out of Meta Business Suite? How to get admin access back: Lost admin access, ex-staff owning your Page, or need to give an agency access? How business portfolios and roles work.
Ads not delivering or rejected
- Why are my Facebook ads not delivering or not spending?: Ad stuck in review, learning limited, or active but not spending? What each Meta delivery status means and how to get your ads delivering.
- Why was my Facebook ad rejected?: Why Meta rejects ads, how special ad categories work in Australia, and what NDIS, migration and finance advertisers must avoid.
Tracking, sales and leads
- Why is my Meta Pixel not active or not tracking?: Fix 'your Meta Pixel is not active', missing purchases and Shopify connection problems, then add Conversions API with deduplication.
- Why are my Facebook ads getting clicks but no sales or leads?: Why Facebook ads get clicks but no leads or sales, and the tracking, offer, audience and landing page checks to run.
- Getting spam or fake leads from Facebook lead ads?: Cut junk leads from Facebook lead forms and send real leads straight to your CRM or GoHighLevel so you call them fast.
When you want it fixed for you
These guides are written so you can fix most problems yourself. If the checks do not find the cause, or you would rather not spend the afternoon on it, our in-house team in Pallara, Brisbane can take over. See Meta Ads management or GoHighLevel setup, or book a free 45-minute call.
About these guides
Written by Amann Jhamb, Director of AR Digital Solutions, 17 years in web design, SEO and paid ads. Each guide was checked against the official platform help pages on 3 November 2026 and shows its own sources. Platforms change their menus often, so tell us if a step no longer matches what you see.