The short answer
We're a marketing agency that runs the website, SEO, Google Ads and social for small businesses in Surrey Hills, including the many that operate from home. One account manager looks after all of it, our 32 staff are in house, and retainers run month to month with no lock in contract.
Plenty of Surrey Hills businesses are run from the study
Surrey Hills is mostly residential. Older houses, quiet streets, a local shopping strip on Union Road and Canterbury Road running across the suburb. It sits in Melbourne's east, split between Boroondara and Whitehorse, with Box Hill, Mont Albert and Canterbury on its edges. What it doesn't have is much office space.
So a fair bit of local business happens out of sight: a bookkeeper in the back room, a builder whose ute lives in the driveway, a consultant working for city clients from a desk facing the garden.
For a home based operator, marketing usually arrives in pieces. A relative built the website. Someone set up the Google profile years ago and nobody has the login any more. A freelancer runs Facebook ads and sends a screenshot once a month. None of them talk to each other, and you end up project managing the lot. A one team agency exists to fix that, and it matters more when there's nobody to hand things to.
What one team takes off your plate
Your listing, set up for a business without a shopfront.
Google lets you hide a home address and list the suburbs you serve instead. We set that up properly, so people in Surrey Hills and nearby find you without turning up at your front door.
A website the same team keeps running.
We build it, host it in Australia in a Sydney data centre, and keep it updated. When your SEO lead wants a new service page, they ask the developer in the same team rather than emailing you to go and find someone.
Ads that agree with the site.
Google Ads and Meta campaigns are run by the people who wrote your pages, so the offer in the ad matches the page it lands on. We're Google Ads Certified and a Meta Business Partner.
One person to ring.
Your account manager knows your business and what was done last month. If something breaks, Managed Support replies inside 1 to 3 hours. The full list of services is on our marketing page.
Where a home address puts you on the map
A service area listing still ranks from the address Google holds, even when that address is hidden. For a Surrey Hills operator, your strongest map results will usually sit close to home: Surrey Hills itself and parts of Mont Albert and Canterbury.
Box Hill is next door, but it's a much busier commercial centre with far more businesses chasing the same map spots. Reaching customers there, or further out in Burwood, usually takes a suburb page on your site and reviews from people who live there. We'll show you where you actually stand before suggesting any spend.
Neighbouring suburbs we work with
Home based businesses rarely stop at one suburb, so we also work with operators in Box Hill, Mont Albert, Canterbury and Burwood. The full list is on our service areas page.
How we take over the pieces
We find every login first
Website, domain, Business Profile, ad accounts and analytics. Most home based owners are missing at least one, and we help recover it into your name.
We agree a scope and a monthly number
Fixed, in writing, and month to month.
We fix the foundations before spending
Listing set up, service pages, and tracking for calls and forms, all before a dollar goes into ads.
We report on enquiries each month
Calls and form fills by source, explained by your account manager, with a short list of what's next.
Why one team suits a one person business
No lock in contracts.
You can stop at the end of any month. We'd rather keep the account by doing the work.
Everything stays in your name.
Domain, website, listing and ad accounts belong to you, whether you stay or go.
"You're in Brisbane. Does that matter?"
Our office is in Pallara, Queensland, and we work with Victorian clients over calls and screen shares. What you really want to know is whether someone picks up. Someone does.