The short answer
We're a marketing agency that works with Granville practices as one team: website, local search, paid ads and social, managed by a single account manager. For clinics and allied health providers that means consistent, careful copy across every channel. Retainers are month to month and all 32 staff are in house.
Clinics on every second corner
Walk from Granville station towards the shops and you pass GP clinics, dental surgeries, pharmacies and physiotherapists, many of them run by practitioners who speak the languages of their patients. The major hospitals at Westmead and the Parramatta CBD are a short drive away, so plenty of specialists, therapists and allied health businesses serve Granville families from rooms nearby.
Health businesses get work differently from a shop. A lot of it comes through referral: a GP sends a patient to a podiatrist, a school suggests a speech pathologist, a relative recommends the dentist who explained things in Arabic. Then the patient searches the name to check the practice is real, see the opening hours and find out whether there's parking near Parramatta Road.
That check is where most practices lose people. The listing shows old hours, the site has no practitioner bios, and the booking link goes to a page that doesn't load. The referral was already made. The marketing just failed to catch it.
Health copy also carries rules. Advertising for regulated health services has limits on testimonials and outcome claims, and a marketing team that ignores them creates a problem the practice owner has to fix.
One team, so the details don't slip
Your account manager holds the whole picture.
They know your practitioners, your hours and the services you want more of. When a physio leaves, the site, the listing and the ads all change in the same week.
The website does the checking for patients.
Practitioner pages, services, fees policy, parking and accessibility details, and online booking that works on a phone. Our developers handle the website design and host it in a Sydney data centre.
Your Google listing gets looked after.
Hours, categories, photos, review replies and posts, managed as part of local SEO rather than set up once and forgotten.
Ads run only where they make sense.
Some services, like dental implants or new allied health clinics, justify Google Ads. Many referral driven practices don't need them, and we'll say so.
Copy is written with the advertising rules in mind.
No patient testimonials used as clinical claims, no promises about outcomes. You or your practice manager sign off before anything goes live.
How patients around Granville find a practice
Health searches are very local. Someone searching "dentist near me" in Granville will mostly see practices within a kilometre or two, which means clinics in Merrylands, Harris Park and the Parramatta CBD compete for the same patients depending on where the searcher is standing.
There are a lot of practices in that small area, so the map results are competitive. What usually decides them is how complete and current the listing is, how many recent reviews it has, and whether the site backs up what the listing says. Practitioner names and languages spoken often matter more here than elsewhere.
Practices in neighbouring suburbs
We also work with businesses in Parramatta, Harris Park and Rosehill, as well as Merrylands and Clyde. See the full list on our service areas page.
How we take on a practice
We audit the patient path
From search result to booking, we check where patients drop off, including the listing, the site and the booking system.
We agree on scope and a fixed monthly fee
Channels, reporting and sign off steps are in writing before any work starts.
We fix the foundations first
Listing accuracy, practitioner pages and booking links come before any new campaigns.
Your account manager reports monthly
Bookings and calls by source, then what we're changing next month and why.
Why practices work with a single team
You deal with one person.
Your account manager is your contact for the site, the listing and the ads. You can read about the team behind them.
Month to month, no lock in.
If the work stops being useful, you can stop. Most clients stay because they don't want to go back to chasing four suppliers.
"We get most patients from referrals. Why market at all?"
Because referred patients still search your name before booking. Marketing makes sure that search confirms the referral instead of sending them elsewhere.