The short answer
NDIS website design built for participants and families. Accessible, plain English sites with compliant marketing, from the team behind NDIS Website Designs.
NDIS website design is about helping participants and their families understand your services quickly and contact you with confidence. That means an accessible, plain English site with your registration details on show. Your marketing also has to follow the NDIS Code of Conduct. We've been doing this work for years through our sister brand, NDIS Website Designs, which has served more than 150 NDIS providers.
Who this is for
We work with registered and unregistered NDIS providers, from sole-trader support workers to multi-site organisations. Common clients include daily living support services, therapy providers, support coordinators and SIL and SDA providers. Our team does all the design and SEO work in-house.
What a good NDIS provider website includes
Registration details and trust signals
If you're registered with the NDIS Quality and Safeguards Commission, show your registration number and registration groups where people can find them. We also add your ABN and a clear complaints and feedback page. Participants and plan managers often check these before making contact.
Accessibility (WCAG)
We design to the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. That covers colour contrast, text size, keyboard navigation, alt text on images and captions on videos. It's also good sense under the Disability Discrimination Act, and accessible sites tend to be easier for everyone to use.
Plain English and Easy Read
Participants shouldn't need a dictionary to understand your services. We write in plain English and can add Easy Read versions of key pages, using short sentences and supporting images. Service pages explain what you do, who it suits and how to get started.
Participant-friendly design
Big buttons, simple menus and a contact form with only the questions you need. Many visitors arrive on a phone, sometimes with a carer helping, so every page has to work well on a small screen.
SIL and SDA pages
Supported Independent Living and Specialist Disability Accommodation need their own detailed pages. We include vacancy information, home features, location details and photos, so support coordinators can match participants to the right home.
Fun fact
Google says around 15% of the searches it sees every day have never been searched before. Participants search in their own words, which is why plain English content helps NDIS providers get found.
Compliant NDIS marketing
The NDIS Code of Conduct applies to all providers, registered or not. Your marketing should be honest and accurate, and it must never pressure people. We avoid offering gifts or incentives to sign up. We also never use participant photos or stories without informed consent. For anything you're unsure about, check the NDIS Commission's guidance.
NDIS SEO and marketing
NDIS SEO helps your services appear when families search for things like "SIL provider Logan" or "occupational therapy NDIS Ipswich". We optimise your Google Business Profile, build suburb and service pages, and write helpful content that search engines and AI answer tools can understand. We can also run Meta Ads that follow Meta's advertising policies and the Code of Conduct.
How we work
- Discovery. We talk about your services, registration groups and the participants you support.
- Structure and words. we plan the pages and write plain English content.
- Design and build. Accessible, mobile-first design on WordPress, hosted in Australia.
- Check. We test accessibility and forms before launch.
- Grow. Ongoing SEO, reporting and updates as your services change.
Marketing tip
Ask two participants or family members to find your phone number and your service list on your website while you watch. If either takes longer than 30 seconds, fix the menu this week.
Why NDIS providers work with us
- More than 150 NDIS providers served through NDIS Website Designs
- 15 years in websites, SEO and digital marketing
- In-house team at AR Digital Solutions, nothing outsourced
- Australian hosting on our own server
- Meta Business Partner
- Custom software when you need it, like our Client Portal for Agencies (Launched)
“Our new site finally explains our services in plain English. Participants and support coordinators tell us it’s easy to find what they need.”