NDIS (National Disability Insurance Scheme) ensures the plan to support people with disabilities in Australia. Navigation to the same seems interesting but comes with lots of responsibilities and provides with set of rights for you at the same time. If you are new to NDIS or have been using it for some time, given are some of the rights that will help you to get the most from your plan to assure you of confidence, support, and maximum benefits. Take a look at the guide to get the core rights to get better control of your NDIS journey.
Your Right to Be Treated with Respect
This is core for every NDIS participant that they should be treated with dignity. It will ensure the NDIS staff, support workers, providers, and coordinators treat you with courtesy, listen and understand your views respect your choice, and help you meet your goals. There are some sets of rights that must meet with requirements including:
- Free from discrimination
- Needed to be treated as individuals having special sets of needs and aspirations
- Get no disrespect or discrimination to your cultural background, language, gender identity, or beliefs
If you feel you are disrespected or not comfortable while interactions then you have right to speak up or seek guidance from NDIS commission or from an advocate.
Right to Choice and Control
It is the goal of NDIS to keep you as the sole and whole of the NDIS services which means:
- You can pick the support or services as per requirements.
- You can select or switch providers if not satisfied with service or support.
- Plan your goals and work accordingly based on your lifestyle.
Whether you are managing the funds yourself or going with the plan manager, make the NDIA manage it, the choices and control will be applicable accordingly.
Right To Safety
The NDIS providers are bound to serve the strict standards of care and service. Being the NDIS participants, you have the right to:
- Get trained and qualified staff assuring your safety and wellness.
- Get access to support for wellbeing and safety and assuring independence.
- Get Access to services based on the NDIS practice standards
The participants must know their right to say no if they feel the services are unsafe, inappropriate, or uncomfortable based on their condition. If something is not right then making a complaint to the provider or directly complain with the NDIS Quality and Safeguard Commissions.
Right to be Involved in All Decisions Made by Your Support
Every individual is different and so as their requirements. You may have a special plan for the services. Make sure your service provider involves you in every decision with:
- NDIS outcomes and goals
- Budget and funds-related decisions
- Service agreements and schedules
Even if you work with plan manager or support coordinator, every decision should be made based on your requirements. Make sure they take your consent and understand your requirement.
Right To Privacy and Confidentiality
NDIS provider’s staff need to keep your privacy safe and confidentiality secure. It includes:
- Keeping your name, address, and contact details safe
- Medical history or disability information
- Special plans or preferences you shared
Ask your providers that your information should not be used or stored and only you have the right to access that anytime you want. To ensure the information is not handled in the wrong way, ask for the privacy policy of the provider and seek advice from the NDIS commission.
Right to Advocate
You don’t have to navigate the NDIS alone Make sure you have the right to get support from an independent advocate or someone who can help you with:
- Know your rights
- Lodge complaints pr made decisions
- Speak about disputes and file complaints
Advocates are not your NDIA or providers. There are many available for you and can be hired for free. To find one in your area, check for disability advocacy finder on the website of the social services department.
Conclusion
NDIS proves to be life-changing and the participants will get access to the full rights and entitlements. It will help to keep you informed and speak up about what is right so that your experience will be fair, safe, and empowering. Choosing a certified NDIS provider name NDIS website design or AR Digital Solutions ensures the safety of your rights and well-being in Australia. Our team will support your goals, independence, and your voice. For personal guidance or services, feel free to give us a call today!
